Get in Touch With Us
Got a question about a specific brand, a bonus that did not behave as expected, or something on the site that needs updating? This page explains the best way to reach us and what you can expect once you do.
How to Send Us a Message
Email is the quickest and most reliable way to get in touch. Write to us at [email protected] and a member of the team will pick up your message directly — we do not rely on automated replies.
To help us answer properly the first time, it helps to include:
- The subject of your enquiry — for example, a specific casino, a free spins offer, or a general question about how the site works.
- Any relevant screenshots or details — particularly useful if you are flagging something that looks out of date or incorrect.
- Your general location — since payment methods, promotions and eligibility can vary depending on where you are browsing from.
What We Can Help With
| Enquiry type | What to tell us |
|---|---|
| Questions about a listed brand | Which casino, and what you would like to know — bonus terms, free spins conditions, payment options, or how it compares to others on our trusted non Gamstop casinos list. |
| Corrections or outdated information | What you spotted and where on the site, so we can review and update it. |
| Feedback or content suggestions | What you would like us to cover, review or expand on next. |
| Partnership or editorial enquiries | Who you represent and a brief outline of what you have in mind. |
| Support or self-exclusion queries | Whether you are looking for information on GAMSTOP, self-exclusion at non Gamstop sites, or general safer-gambling guidance. |
A Note on Responsible Play
We know that many readers land here after self-excluding through GAMSTOP and are weighing up sites outside that scheme. If your message touches on this, tell us — we can point you toward general information on how self-exclusion tools work at non Gamstop operators, deposit limits, and where to find independent support if you want it. We will never lecture you on your choices; the decision to play is yours, and this page exists to help you get answers, not judgement.
How We Handle Editorial Queries
Our rankings and ratings — including the ones you see for brands such as Betmica, Kikibet and Betninja — are based on factors like licensing jurisdiction, the clarity of bonus terms, payment options and game range. If you think we have missed something material about how a brand operates, or a welcome offer has changed, let us know and we will look into it. Commercial relationships with any operator never influence how a brand is rated or where it sits in our comparisons.
What Happens After You Get in Touch
Every message is read by a real person on our team. We aim to reply within a couple of working days, though it can take a little longer during busier periods. If your query needs input from more than one person — for example, a factual correction that requires re-checking a brand's terms — we will let you know it is being looked into rather than leave you waiting without a word.
Before You Write In
If your question is about which casino might suit you, it is worth checking our comparison of trusted non Gamstop casinos first — it covers welcome offers, free spins conditions, payment methods and game selection side by side, and may answer things faster than waiting on a reply. For everything else, we are glad to hear from you.